Shipping policy
Last Updated: October 20, 2026
1. Shipping Origin
All Irmexora orders are shipped from the United States. We ship to customers in the United States and other countries where shipping is available at checkout.
2. Shipping Costs
Shipping is free on orders delivered within the United States.
3. Order Processing Time
Order processing generally takes 1–3 business days. Processing time refers to the time needed to prepare an order for shipment and is separate from transit time.
Processing may take longer when an order requires additional verification or during periods of unusually high order volume or operational disruption.
4. Estimated Transit Time
After an order has been dispatched, estimated transit time is generally 6–9 business days.
Transit time begins after shipment and is separate from the order processing period. Delivery estimates are not guaranteed. Actual delivery may vary because of carrier operations, weather, customs inspections, public holidays, or other circumstances outside our reasonable control.
5. Order Tracking
A tracking number is provided for every shipped order and sent after dispatch. After shipment, it may take 24–48 hours for the carrier's tracking page to display the first update.
If tracking information has not updated after this initial period, please allow additional time for the carrier to process the shipment information. You may contact us if you need assistance.
6. Incorrect or Incomplete Shipping Address
Please check that your shipping address, apartment or unit number, postal code, and contact information are correct before completing checkout.
If you notice an address error after placing an order, contact us as soon as possible with your order number and the corrected address. We cannot guarantee that an address can be changed after processing or shipment has begun.
7. Delayed, Missing, or Delivered Orders
If your order appears delayed, check the tracking information first. Carrier tracking may not update continuously during transit.
If tracking indicates that an order has been delivered but you cannot locate it, check the delivery location, mailbox, household members, building management, or other applicable delivery areas. You may also contact the carrier for additional information.
If you still need help, contact us with your order number and tracking details so we can review the situation.
8. Contact Us
For questions about shipping, tracking, or delivery, contact us using the information below.
Store Name
Irmexora
Website
https://www.irmexora.com
Email
hello@irmexora.com
Phone
+1 207-517-9545
Business and Contact Address
903 S Main St, Farmersville, TX 75442, United States
Customer Support Hours
Monday–Friday: 9:00 AM–6:00 PM CT
Saturday–Sunday: Closed
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