Payment Terms
Last Updated: October 20, 2026
1. Accepted Payment Methods
Available payment methods are displayed at checkout before you place your order. Irmexora accepts Visa, Mastercard, American Express, Discover, Apple Pay, Google Pay, PayPal, and Shop Pay when displayed as available at checkout. Payment transactions are subject to authorization, validation, and security checks. An order cannot be processed if payment authorization is unsuccessful.
2. Pricing and Transaction Currency
Product prices, charges, and the transaction currency are displayed on the website and at checkout before you complete your purchase. Review your order total and currency before submitting payment.
Your bank, card issuer, or payment provider may apply foreign exchange conversion rates, international transaction fees, or other charges under the terms of your account and payment method. These charges are determined by the relevant financial institution or payment provider, not by Irmexora.
3. Payment Authorization and Processing
Payment authorization, processing, and charge timing depend on the payment method and provider. Your bank or card issuer may display a temporary authorization hold before a transaction is fully processed.
If a payment cannot be authorized or completed, your order will not be processed until the payment issue is resolved.
4. Split Shipments and Order Charges
If an order is shipped in multiple packages or at different times, charges and payment processing are handled according to the order details and payment arrangements presented at checkout. Review your order confirmation and contact us if you have questions about a charge associated with your order.
5. Payment Processing and Data Security
Payments are processed through Shopify and the payment providers presented at checkout. Payment information is handled through the relevant payment processing systems and is subject to their security practices and terms.
For your protection, do not send full payment card numbers, card security codes, passwords, or other sensitive payment credentials by email or through customer support communications.
6. Failed Transactions and Billing Inquiries
If a payment fails, check your billing information and confirm with your bank, card issuer, or payment provider that the transaction can be authorized. You can also try another payment method displayed at checkout.
If you notice a duplicate charge or an unfamiliar billing entry related to an order, contact hello@irmexora.com. Include your order number and, if relevant, only the last four digits of the payment card. Do not send your full card number or security code.
7. Refunds and Payment Disputes
Approved refunds are issued to the original payment method unless applicable law requires otherwise or another arrangement is agreed with you. Refund eligibility, return conditions, and the steps for requesting a refund are explained in our Return & Refund Policy.
After a refund is issued, your bank, card issuer, or payment provider requires additional processing time before the funds appear in your account. Irmexora cannot guarantee a specific posting date once a refund has been issued.
Contacting us about a payment gives us an opportunity to review the issue, but does not limit any rights you have under applicable law or your payment provider’s rules.
8. Billing Support and Customer Care
For questions about payment processing, billing statements, or refund status, contact us using the details below.
Store Name
Irmexora
Website
https://www.irmexora.com
Email
hello@irmexora.com
Phone
+1 207-517-9545
Business and Contact Address
903 S Main St, Farmersville, TX 75442, United States
Customer Support Hours
Monday–Friday: 9:00 AM–6:00 PM CT
Saturday–Sunday: Closed
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